Privacy Policy

Privacy Policy – CyberN Solution

Effective Date: 07.08.2025

1. Introduction
CyberN Solutions is fully committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the EU General Data Protection Regulation (GDPR).

2. Data Controller & Contact
The data controller is CyberN Solutions, located at Estonia. If you have questions about your personal data or this policy, please contact our Data Protection Officer (DPO) at: info@cybern.eu

3. What Data We Collect

  • Personal identifiers: name, email address, billing/shipping address, phone number.
  • Payment information: processed securely by third-party providers (we do not store full payment card details).
  • Technical data: IP address, device/browser information, cookies, usage data for analytics.

4. Purposes & Legal Basis for Processing

We process your data for the following reasons:

  • Fulfilling your orders and managing course delivery (contractual necessity).
  • Sending transactional emails (order confirmations, account info) (contractual necessity).
  • Email marketing (only with your consent; you may withdraw consent any time) (consent).
  • Improving site functionality and analyzing usage patterns (our legitimate interest, safeguarded by your rights).

5. Data Sharing & Transfers
We may share your data with:

  • Payment processors (e.g. Stripe, PayPal) for transaction handling.
  • E‑mail providers (e.g. Mailchimp) for newsletters, if subscribed.
  • Analytics tools (e.g. Google Analytics) for performance tracking.

We ensure all third parties adhere to GDPR requirements and protect your data.

6. Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal obligations, or enforce our agreements. If data is no longer needed, we securely delete or anonymize it.

7. Cookies & Tracking Technologies
We use cookies and similar technologies to personalize your experience, improve site performance, and analyze trends. You can manage cookie preferences through our cookie banner or your browser settings.

8. Your GDPR Rights
You have the following rights under GDPR:

  • Access – Request the personal data we hold about you
  • Rectification – Correct inaccurate or incomplete data
  • Erasure (“right to be forgotten”) – Delete your personal data, under certain conditions
  • Data portability – Receive your data in a structured, machine-readable format
  • Restriction – Limit how we process your data
  • Objection – Object to processing based on legitimate interest, including for direct marketing
  • Withdraw Consent – If you consented to direct marketing, you can withdraw at any time

To exercise these rights, contact us at info@cybern.eu

9. Security Measures
We implement appropriate technical and organizational measures—such as encryption, access controls, and secure networks—to ensure the integrity and confidentiality of your personal data.

10. Changes to This Policy
We may update this Privacy Policy. Any changes will be posted here, with the revised “Effective Date” reflected at the top. Please review periodically.

11. Contact Information
For privacy inquiries, concerns, or complaints, contact:
info@cybern.eu